I was very pleased with this. It took me most of a day: (including finding the tools, (I actually had everything I needed), letting glue dry, reading directions, etc.). The directions and photos need a bit of updating, but I could follow them. I read the steps ahead which clarified things at times and I went slowly. It sounds just fine to me, I wanted it for working on music theory and I don't really plan on playing a chromatic dulcimer as a my main instrument. It's great for learning.
Bought this dulcimer to participate in Steven Sieferts Practical Music theory class, I wish I would have bought one of these cardboard dulcimers when I first started playing instead of at least two store bought cheapo's which had the playability of a brick. When I assembled this one, I practiced leveling and polishing the frets. String height was perfect with no adjustment needed. The cardboard provides a surprisingly clear and mellow sound.
I'm very happy with my purchase! I was terrified at the thought of assembling the fret board so it was well worth the fee to have you do that for me. I'm not a crafter and was really afraid I would fail at assembling the kit, but I was amazed at how easily it came together after reading the instructions the third time! The instructions are actually very well written and the pieces fit together beautifully. The only thing I did differently was not taking it apart after the dryfit to glue and reassemble. It fit so tightly that I didn't see the need and was afraid it might streatch out of shape by taking it apart. I can always glue it later if needed.
Obviously it doesn't have the sound of your quality dulcimers but it is a good learning tool and an opportunity to sample a chromatic before making a more significant dollar investment.
I also want to thank you for the excellent service and for taking time to answer all my questions on the phone. I should give you a heads up that the slow down in postal service delayed the anticipated delivery by several days. Customers should plan accordingly.
I'm really looking forward to doing business with you in the future!
This is a very nice kit. The instructions were easy to follow. The most difficult task was cutting and installing the frets. It would be much better if Folkcraft had done that. That's why I rated it at 4 stars. I painted the box with acrylic spray paint. I used teak oil on the fretboard.
Richard Ash reached out to me and helped me trouble shoot my sound problems. I really appreciate his assistance and I’m back in business with a decent sounding chromatic dulcimer. Many thanks!