I received my kit in just a few day from when I ordered it. It was well packaged and everything was inorder. There is really only one thing I would say needs improvement is the instructions are slightly confusing but when I called to get clarification on something, they were very helpful and polite. I would recommend their kits to anyone.
I bought the mountain dulcimer kit as a gift for my husband. The quality is very good and directions thorough although complicated. He’s having a great time building it!
Some of the diagrams don't match the descriptions or instructions. Some of the instructions are less than complete or comprehendible. For example, when attaching the sound board, sometimes referred to as the top pieces, matching the grain required cutting one half inch off of one board. I'm still not sure if this was necessary as it didn't visually matter once the boards were gapped and attached to the finger board. The finger board extends one quarter inch beyond the sound board, which may or may not be intentional. I still have questions. It seems that Folkcraft has received both the kit and the instructions from an outside provider and hasn't really reviewed them. Still, most of it eventually made enough sense to produce a very nice looking instrument. It isn't yet finished so I don't know the sound quality but I'm guessing it will be very nice. A very sharp utility knife is needed to cut the sound board and back board. Now that I've built one I'd do it again.
Pricey. Nicely engineered. Nice pieces of stock. No kerfing included. Tuner bars longer than the headstock notch after finish sanding. No tuner bar grommets included.
This was a great purchase, timely arrival, very good condition, beautiful wood. Hubby is having fun building the dulcimer.